Standard Shipping Policy

 

At Craftsbazaar, our Standard Shipping option is tailored to provide you with a dependable and economical delivery service. Kindly review the specifics of our Standard Shipping policy before ordering. Orders placed with Standard Shipping will typically reach you within 10-15 working days from the date of order confirmation. Our operational days are defined from Monday to Friday. Please note that Saturdays, Sundays, and public holidays are excluded from the computation of working days.

 

External Factors and Potential Delays:

We wish to bring to your attention that despite our best efforts, there exist external factors beyond our control that may impede the timely delivery of your order. Such factors include but are not limited to inclement weather conditions, delays in customs processing, or unforeseen circumstances.

While we endeavor to maintain punctuality in delivery, it is imperative to recognize that these external factors may occasionally cause delays beyond our control.

Please be assured that Craftsbazaar is committed to fulfilling its obligations diligently, and we will make every reasonable effort to mitigate the impact of such delays on your order delivery. However, it is important to note that under certain circumstances, delays may occur despite our best efforts, and Craftsbazaar cannot be held liable for such delays caused by external factors.

We appreciate your understanding and patience in this matter. Should you have any concerns or require further clarification, please do not hesitate to contact our customer service team for assistance at studiocb.in@gmail.com

Tracking Information:

Following the dispatch of your order, you will receive a confirmation email containing pertinent tracking details. You can track your product under the My Order page of your account at https://craftsbazaar.store/. Kindly note the there are three phases of an order
a) Order processing : means we are still in the process of making the product.
b) Fulfilled: We have completed making the product and its ready to be dispatched in next batch.
c) Fulfilled with tracking id: The product has been dispatched and you can track it on the mentioned courier service.  

 

Changes to Orders:

In the event that modifications are required for your order, such as adjustments to the shipping address, we kindly urge you to promptly contact our customer service team at studiocb.in@gmail.com. Please be informed that due to the nature of our highly personalized items and the operational processes involved, alterations may not be feasible beyond a certain stage in the ordering process.

We strive to accommodate reasonable requests for changes; however, it is important to understand that once an order has reached a certain point in our production or fulfillment process, it may not be possible to make alterations. This is to maintain the integrity and quality of our products and ensure timely delivery to our customers.

Your understanding in this matter is appreciated, and we encourage you to reach out to our customer service team as soon as possible should you require any adjustments to your order. We will make every effort to assist you within the constraints of our operational procedures and production timelines.

 

Courier Services:

Craftsbazaar collaborates with a variety of courier services operating throughout India to facilitate shipping. It's important to understand that while we diligently oversee the dispatch and tracking of your orders, the overall experience associated with the delivery agency and its delivery partners falls outside the direct purview of Craftsbazaar.

This means that while we strive to select reputable and reliable courier services, any specific experiences related to delivery personnel, handling procedures, or delivery timelines are managed by the respective courier company. Craftsbazaar remains committed to providing exceptional customer service and will assist you to the best of our ability with any issues that may arise during the shipping process. However, please recognize that the operational aspects and service quality of the courier agency are not within our direct control or responsibility.

We appreciate your understanding in this matter as we continue to work towards ensuring a smooth and efficient delivery experience for all our valued customers. Should you encounter any concerns or require assistance regarding your shipment, please don't hesitate to reach out to our customer service team for support.